Shipping and Return Policy

Domestic Shipping in United States

Shipping out timeline

We offer shipping with USPS within United States for any order made in our online store. Parcels are usually prepared on the same day the order is placed however we reserve the right to take up to 2 days for preparation of your order in peak periods. Your parcel will be handed to USPS on the following day and delivery can take between 1-3 days depending on logistics service provider.

Shipping costs will be calculated at the checkout basing on content of your cart. Please be advised that there are possible free shipping options depending on total value of your order or available coupons. For details please check our home page where such information will be displayed.

Due to COVID-19 situation, we will be limiting manpower required to continue business operations at our warehouse to assure safety of our team. As a result of this safety measure, we may be facing slight delays in processing and shipping out of your orders. We hope things will go back to normal and we will be able to go back to business as usual but meantime we ask for your patience and understanding.

Worldwide Shipping

At this stage we do not offer worldwide shipping however this might change in the future. If you are interested in purchasing our products indirectly from our online store mobilari.us you can do so via Amazon where we have some of our products listings.

Returns Policy

We are focused on quality control of our products, but occasionally something might go wrong. If your Mobilari product is defective or not functioning, or we sent you an incorrect order by mistake, please kindly email our support team at support@mobilari.us with your order details, a description of the fault or damage and either a picture or video of the product defect to give us as much details as possible.

For Mobilari products which are not purchased through our online store (mobilari.us), please kindly reach out to the re-seller or retail partner from which the product was purchased and follow provided instructions.

30-day Money Back

We stand by our products. As such all products purchased through our website are eligible for 30-day money back. To execute this right Buyer needs to get in touch with our team with a request for refund providing reason for return. Next Buyer will ship at his/hers cost returned item with the original packaging to our warehouse. Funds for purchase will be returned to Buyer in original amount which was payed for purchased item within 7 business days. 

Exchanges/ Returns will not be granted if:

1) The item is not in its original condition, is damaged or missing parts for reasons that are not due to any error on our part.
2) The item is returned more than 30 days after delivery.
In case where a refund is offered (due to lack of inventory for replacement), please allow up to 4 weeks for your return to be processed and refund to be issued. This is maximum time we reserve for this and we will take every effort to resolve your request as quickly as possible.